Installation Instructions

Preparation

Before you begin, make sure you have the Divi Theme by Elegant Themes installed and active. This is necessary since our product is completely based on Divi. After that, go ahead install your new plugin. Disclosure: The link to Elegant Themes is an “affiliate link” which means if you click on the link and purchase Divi, we will receive a commission.

Download

After purchase, download the .zip file from your Account page at https://www.peeayecreative.com/account/ or click the download link in your purchase confirmation email and save the file to your computer.

NOTE: If you purchased this product from a 3rd party marketplace such as the official Divi Marketplace, Divi Cake, or Elegant Marketplace, the process of downloading the file may vary slightly. You will always be able to download the file from your account, no matter where you made the purchase.

Installation

You will install this plugin just like any other WordPress plugin. From your WordPress Dashboard, go to Appearance>Plugins>Add New and click on Upload Plugin. Locate the .zip file on your computer and click Install Now.

Once the file upload is finished, you can click on Activate. You will then see Divi Responsive Helper as an active plugin in your Installed Plugins list.

NOTE: Installing or updating this plugin may require you to clear your cache before the settings take place. This may include your browser cache, any caching plugin, and possibly even your CDN if you are using one.

Getting Started

Settings Page

To begin using your new plugin, go to the Divi menu in your WordPress dashboard. Go to Divi>Theme Options and look for the new tab at the top right called Divi Responsive Helper. This is where the plugin settings are located.

Next Steps

At this point, we highly recommend that you get familiar with our plugin by reviewing all of our documentation. In the list of links below, we have provided both written documentation and videos for everything you need to use this plugin.

NOTE: We often get emails about questions that are clearly explained here, so please do us both a favor and look for what you need before contacting us.

We suggest starting with the first link, which provides a complete list of all the plugin settings and features along with descriptions and screenshots.

Plugin Updates

License

Our products are eligible for automatic updates to all customers with active licenses. Any time we push out an update with new features, improvements, and bug fixes, you will see a notification in your WordPress dashboard. If we have a big update with important information we will also send out an email, so be sure to stay subscribed for that information. Please refer to our Product License Information for more details.

How To Get Plugin Updates

The update process will be the same whether you have an annual or a lifetime license. The main thing is to be sure you have an active license, otherwise you will no longer receive updates.

You can check out our plugin updates overview video explaining how easy it is to update our plugins.

Marketplaces Disclaimer
We sell our plugins at several different 3rd party Divi product marketplaces. Any information on our website about updates and licenses apply to products sold at Pee-Aye Creative on our own website and do not necessarily apply to products purchased from other marketplaces.