1. Install Divi

Our Divi Responsive Helper plugin is a 3rd party addon for the Divi Theme by Elegant Themes, so having Divi installed and active is a prerequisite for installing and using our product.

Disclosure: The link to Elegant Themes is an "affiliate link" which means if you click on the link and purchase anything, we will receive a commission.

2. Login And Download Divi Responsive Helper

After completing the purchase, log into your account from the top right corner of the website. You can access your downloads by clicking on the "Orders" tab and then the "View Order" button, or by clicking on the "Downloads" tab. Click on the plugin name to download the plugin and save the file to your computer.

Divi Marketplace Customers: If you purchased this plugin from the Divi Marketplace, you can download the product from your Elegant Themes members area.

4. Add Your License Key

After installing and activating the plugin, the next step is to add the plugin license key. This allows your site to communicate with our servers to ensure that you get automatic updates and support.

Single Product Customers: You can find your license keys by going to the "Subscription" tab in your account and clicking the "View Subscription" button. On the next screen, click the "License Keys" button.

Membership Customers: The license keys are at a different location for Divi Adventure Club members. You can find your license keys by going to the "Order" tab in your account and clicking the "parent" order (the first one when you purchased the membership). Click on the "License Keys"button on the parent order.

For both single product or membership customers, this will bring you to the page where you can view, copy, add, deactivate, and delete license keys. Please check our full License Key Management guide for more information.

Divi Marketplace Customers: If you purchased From Divi Marketplace, then there is no license key to add. Updates and support for the plugin are validated using your Elegant Themes account, so just take a moment to be sure you have the proper Username and API key credentials added in the Divi> Theme Options> Updates tab in your website. Note that there is no additional license key to enter for this product, it is handled entirely by your Elegant Themes account credentials. You can refer to the Divi Marketplace Customer FAQs for more information.

5. Get Familiar With The Plugin Settings

At this point, we highly recommend getting familiar with our plugin by reviewing all the guides and resources. Each feature is explained in our documentation with a written description, screenshots, GIFs, or videos explaining how to use the settings. We suggest starting by reviewing the full detailed list of all the plugin settings and features.

6. Explore The Divi Theme Options

Now you are ready to start using the Divi Responsive Helper! To begin using the plugin, go to the Divi>Theme Options. There you will see a new tab that our plugin adds called “Divi Responsive Helper.” Once you click on that, you will see more tabs below for each of the plugin’s main features. Take a moment to browse around the settings and get familiar with what is available.

7. Plugin Updates

Any time we push out an update with new features, improvements, and bug fixes, all customers with an active license will see a notification in your WordPress dashboard. The update process is exactly the same for our plugins as it is for any other WordPress plugin. Learn more about product updates in our documentation. There are some important steps to take, including making a backup, testing on a staging site, and clearing your cache.

Blog Posts/Videos

Every time we release a major new update, we also create a written post and video highlighting all the new features. Be sure to keep an eye on our blog for all the exciting updates! You can check out the past updates on our blog as well.

8. Other Resources

This main page of our product documentation and the additional links provide everything you need to know to get started. But don’t forget to take advantage of our other resources as well. Take a moment to browse and reference all the documentation links such as the frequently asked questions, the product changelog, and the roadmap. We want you to be able to easily find everything you could need, so we spend a lot of time continually updating everything for your convenience.

Getting Help & Support

We hope you enjoy using Divi Responsive Helper! Please be sure to browse all the documentation links, and if you can’t find what you need, we’re happy to help! You can reach out to us by completing the form on our support page. We are confident that most questions you face are already covered here in the documentation. Please let us know if you have a general question not covered here, or if you face any technical issue.