Will the timer still be there if a user leaves and comes back?
That depends if the timer is still counting down or not. If so, they will see the timer with the expired time. If the timer has ended, what they experience depends on which expiry action you set up, whether that be redirect, hide timer, or show message.
Can I show or hide other elements on the page when the timer ends?
Yes, you can use the Expiry actions to show or hide any other sections, rows, or modules.
How do I edit the page with a timer that has expired and redirected to another page?
If you have a countdown timer which was set to redirect when it expired, and it has already expired, you may find it confusing on how to get to the page to edit it. This is easy, you just have to go to the backend to the All Pages list and find the page. Then click on the “Edit With Divi.”
If the visitor switches browsers, how will the Evergreen timer respond?
If The Browser Does Not Contain The Divi Timer Pro Cookie
If the visitor uses or switches to a new browser that they have not used to view that particular page with the Divi Timer Pro module, then this is a totally new user session, meaning the countdown timer will start like normal.
If the Browser Contains The Divi Timer Pro Cookie
If the visitor uses or switches to a new browser that they have already used to view that particular page with the Divi Timer Pro module, then the following scenarios will happen:
If the Countdown Duration is still active, the visitor will see the countdown timer. If the Countdown Duration has passed, but the Cookie Duration is still active, then the visitor will see the Expiry Actions, such as redirect, message, button, hidden timer, etc. If both the Countdown Duration and the Cookie Duration has passed, then the countdown timer will restart and begin a new session.
We continually update this page as we receive new questions and notice frequent or common ones. If you have a question, please send us an email.