Product License Keys
What Is It
A product license key is a series of numbers and letters that is generated when you purchase our products. This key is used to connect the product which you install on your website with your account here, which allows you to receive automatic updates and support for your product.
Which Products Have One
Currently, only some of our products require a license key. We are slowly transitioning to this new licensing system. The list below gives the current products that require license keys:
- Divi Events Calendar
- Divi Responsive Helper
- Divi Timer Pro
- Divi Social Sharing Buttons
Activate Your Product License
When you install one of our licensed products, you will see a notification message in the top of your WordPress Dashboard prompting you to activate your product license. The notice will look something like this:
Click the link in the notice to enter your license key which will take you to the license activation page. Note that you can also click the name of the product in the menu under WordPress>Settings. Next, you will see an input field and you will be asked to enter your license key.
Finding Your License Key
You can find your product license key in several places:
- The order thank you page
- The order confirmation email
- Your My Account area
You can copy the product license key from any of these locations. As mentioned, you can always access your product license keys from your My Account area on our website. Just go to the Orders tab and look for the button that says License Manage.
On the new license management screen you will see a list of any products that you have purchased that require a license. Here you will see the license key which you can copy.
Once you have the license key active on a website, the status will change from unnasigned to asigned and the active domain(s) will be listed.
After you copy the license key, simply go to your website where you have installed the product and paste it into the license key input field and click “Save.”
