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How To Restore Missing Divi Theme Builder Templates

Nelson Miller Profile Orange
In this tutorial I will show you how to restore Divi Theme Builder templates if you find some of them are suddenly missing.

▶️ Please watch the video above to get all the exciting details! 👆

I Use Divi Them Builder Templates For Everything!

I love Divi, and I love the Divi Theme Builder! I use it like crazy, because it saves me so much time by creating dynamic templates. I take full advantage of conditional assignments, dynamic content, conditions, custom fields, and global elements.

If you are unfamiliar with the Divi Theme Builder and how it can benefit you, it’s not too late to learn. You can check out my Divi Beginner Course or my Divi Theme Builder mini course. I also have various tutorials on these topics related to the Theme builder, dynamic content, display conditions, and more, so be sure to check out my other tutorials.

I use the templates for a lot of things on this site, including the blog posts, product pages, documentation pages, etc. The two most important places are my blog and my plugin product pages – and of course these seem to be the ones that go missing. Occasionally, such as last week, I wake up to emails like: “I am looking at your plugin page, but can’t find any way to purchase it.” What a horrible feeling that is to know people want to purchase something, but half of the page is gone. Or if you come to my blog posts here and only see the text of the post, not the template area around the content. 

What If The Templates Go Missing? 

For some unknown reason, there are rare times when random Theme Builder templates go missing. Sometimes the entire template is gone, and sometimes just the Body Template. I’ve spent a lot of time looking into it, and a lot of time with the Divi Support team leads. No one can understand it, and I’m not the only with the issue. However, I think I tend to be “the squeaky wheel that gets the grease” if you know what I mean. So after contacting them every month or so when I wake up to find emails in my inbox asking why they can’t purchase my plugins, they finally told me that yes this is a known issue, and it happens very randomly to others. They think it is related to an error that occurs when saving, and I think I have noticed this pattern. Sometimes I noticed the Theme builder takes extra long to save, and the next I usually discover that the templates are gone. The support leads even created a plugin to help solve it, and that’s what we are going to talk about today.

Restore From Backups

Now, obviously you can restore from a backup that you have saved. But the solution above is different because it uses the actual item saved in your database. But I have often restored the missing templates using backups.

In this tutorial about How To Backup Your Divi Website, I showed how to make a backup of your Divi Theme Builder templates. 

How To Create A Backup Of Your Divi Website Tutorial By Pee Aye Creative
how to Show Theme Builder Templates As CPTs In Menu using the Divi Assistant plugin

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20 Comments

Comments By Members

These comments are highlighted because they were posted by fans who have a membership on this site.

  1. John Sharkey <span class="comment-author-role-label"><a href="https://www.peeayecreative.com/product/divi-adventure-club/" class="comment-author-role-link" rel="external nofollow" target="_blank">Divi Adventure Club Member</a></span>

    Nelson, you are a legend! So helpful! And nice that this save feature is also added to your Divi Assistant plugin!

    I did find that sometimes that when using this solution, the names for the body template post types don’t seem correct, or seem repeated. Perhaps old versions are saved in the database?

    I find it helpful to go into the Divi Theme Builder, rename the Custom body types to a new name and save changes. When I then enable the solution to show them as post types, they are corrected.

    Thanks again,
    John

    Reply
  2. Marianna Kane <span class="comment-author-role-label"><a href="https://www.peeayecreative.com/product/divi-adventure-club/" class="comment-author-role-link" rel="external nofollow" target="_blank">Divi Adventure Club Member</a></span>

    Nelson, you are a legend! This issue has plagued me and I thought I was losing my mind! I would complete a massive amount of work on a website and then suddenly I woudl notice the body format would have disappeared or that the header would be deleted. I thought it was my clients doing it all along and I made them special videos to warn them not to delete the headers lol. This is great and saved my life today becasue every time I save the theme builder it deletes something at random but now at least I can restore them in a jiffy 🙂 Cheers for the heads up on this.

    Reply

Comments By Others

  1. Janine

    OMG ! I love love love you !!!!! Something buggy is going on with revising things in divi and I thought I lost an old blog post content, but this plug in saved me . keep doing what you are doing. you are the best!!!!

    Reply
  2. Izumi

    Thank you so much for this post! My templates got lost, and when I contacted Divi Support, they told me I need to get full restoration of my content by the hosting company…. But while I was waiting for that to be done (they said it would take 24-48 hrs!), I found your tutorial and it saved me 🙂

    Reply
  3. Becky Downey

    I had a client today, ruin one of my global library sections and of course library items have no history once you’ve left the page and a day has passed. Would this plugin help or what would? I’m having to re-create it. THANKS!

    Reply
    • Hemant Gaba

      Hi Becky!

      Yes, the plugin will help in restoring the previous version or deleted theme builder layouts. You can try and check if the layout version is available. You can ask the server host for a previous backup as well.

      Reply
  4. Gert

    Thanks! Worked fine for me and saved quite some time.

    Reply
  5. Tad

    Great tutorial and I do back up Theme Builder templates!

    OK, it’s not a problem with missing Theme Builder templates, but keep getting the Divi “Backup exists” warning in the Theme Builder stating it’s newer than the version I’m working on.

    BUT, I know it was saved (even twice) before exiting. Also, whenever I work on Divi Theme Builder templates I always disable CSS static file generation first. Caches are cleared, etc.
    Divi system check are all green and the site is running on PHP 7.4 (tried lowering from 8.1 to see if that helped… nope).

    Weird.
    Any ideas, as it’s constant now.

    Reply
  6. pikis

    great article, it helped me a lot. big thanks

    Reply
  7. Annie

    I can’t thank you enough for posting this! I almost lost my mind but you helped me find it! 🙂 The plugin worked great!

    Reply
  8. Tom Carroll

    You just saved my bacon

    Reply
  9. Andreas

    Thank you so much! Works perfect! This saved a lot of time!

    Reply
    • Hemant Gaba

      You’re welcome Andreas!

      We are glad to know that our guide helped you in some way. Stay tuned for more of such guides.

      Reply

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