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I Use Divi Them Builder Templates For Everything!
I love Divi, and I love the Divi Theme Builder! I use it like crazy, because it saves me so much time by creating dynamic templates. I take full advantage of conditional assignments, dynamic content, conditions, custom fields, and global elements.
If you are unfamiliar with the Divi Theme Builder and how it can benefit you, it’s not too late to learn. You can check out my Divi Beginner Course or my Divi Theme Builder mini course. I also have various tutorials on these topics related to the Theme builder, dynamic content, display conditions, and more, so be sure to check out my other tutorials.
I use the templates for a lot of things on this site, including the blog posts, product pages, documentation pages, etc. The two most important places are my blog and my plugin product pages – and of course these seem to be the ones that go missing. Occasionally, such as last week, I wake up to emails like: “I am looking at your plugin page, but can’t find any way to purchase it.” What a horrible feeling that is to know people want to purchase something, but half of the page is gone. Or if you come to my blog posts here and only see the text of the post, not the template area around the content.
What If The Templates Go Missing?
For some unknown reason, there are rare times when random Theme Builder templates go missing. Sometimes the entire template is gone, and sometimes just the Body Template. I’ve spent a lot of time looking into it, and a lot of time with the Divi Support team leads. No one can understand it, and I’m not the only with the issue. However, I think I tend to be “the squeaky wheel that gets the grease” if you know what I mean. So after contacting them every month or so when I wake up to find emails in my inbox asking why they can’t purchase my plugins, they finally told me that yes this is a known issue, and it happens very randomly to others. They think it is related to an error that occurs when saving, and I think I have noticed this pattern. Sometimes I noticed the Theme builder takes extra long to save, and the next I usually discover that the templates are gone. The support leads even created a plugin to help solve it, and that’s what we are going to talk about today.
Restore From Backups
Now, obviously you can restore from a backup that you have saved. But the solution above is different because it uses the actual item saved in your database. But I have often restored the missing templates using backups.
In this tutorial about How To Backup Your Divi Website, I showed how to make a backup of your Divi Theme Builder templates.