It’s no secret that our Divi Contact Form Helper plugin is one of the most popular Divi plugins in the world, and for a good reason. If you want to upgrade the default Divi Contact Form module, our Divi Contact Form Helper plugin has you covered. One of the main features is the auto-responder confirmation email, which sends an automatic email to users after they submit a form on your site. In this tutorial, I will show you how to set up the confirmation email in the Divi Contact Form module to send auto-responder messages after the form is submitted.
▶️ Please watch the video above to get all the exciting details! 👆
Why Use Confirmation Emails?
Reassurance & Connection
When someone fills out a contact form on your site, it’s important to acknowledge their submission immediately. A confirmation email not only reassures them that their message has been received but also lets them know what to expect next. This simple yet powerful tool improves the user experience for your visitors and fosters a connection with them.
Tone & Branding
The auto-response confirmation email is more than just a formality—it’s an important part of effective communication. By automatically acknowledging form submissions, you enhance your brand’s professionalism and build trust with your users. You can also customize every aspect of the email to ensure that your messaging reflects your brand’s voice and style.
Easy Setup & Customization
Setting up the confirmation email in Divi Contact Form Helper is straightforward. Within the plugin settings, you can customize the email content, subject line, and other details. All of the plugin settings automatically appear within the existing module, so everything is very intuitive and familiar.
Setting Up Your Confirmation Email
1. Install The Divi Contact Form Helper Plugin
The Divi Contact Form is a nice tool for very basic sites, but overall, it’s quite limited and does not include a confirmation email setting. To enable this essential feature, you’ll need to install and activate the Divi Contact Form Helper plugin. This plugin dramatically improves the existing Divi Contact Form module by integrating a huge variety of premium settings and features!
By now, most of my weekly blog post readers are likely already using the plugin or are members of our all-access Divi Adventure Club Membership. But if you haven’t checked it out yet, I encourage you to explore it and see how it can elevate your Divi experience.
FYI: Do It With Divi Contact Form Helper!
You can do this easily with a setting in our Divi Contact Form Helper plugin!
2. Enable The confirmation Email
When you go to the Divi Contact Form module on your site and open the settings, take note of all the new features automatically added by the plugin. The one we are looking for specifically is in the new Confirmation Email toggle. To get started, simply enable the Send A Confirmation Email To Sender setting.
When the Send A Confirmation Email To Sender setting is enabled, additional options to customize the confirmation email will appear below.
Customizing The Confirmation Email
After installing and activating the Divi Contact Form Helper plugin, you can customize your confirmation email settings with the following options. These settings give you control over how confirmation emails are sent and ensure they meet your branding and communication needs.
Documentation: Be sure to reference our documentation for more detailed explanations and tips for each of these settings!
Confirmation Email Address Field ID
The Confirmation Email Address Field ID ensures that the confirmation email is sent to the correct recipient, especially if your form has multiple email address fields.
Simply enter the exact field ID used in your form for the email address of the person submitting the form. This ensures that the confirmation email goes to the right place.
Confirmation Email Subject
You can personalize the subject line of your confirmation emails to make them more relevant. Use our custom merge tags to include dynamic details like a ticket number or specific information from the form.
Confirmation Email From Name
Customize the name that appears as the sender in your confirmation emails. This can be set to anything you like, and you can use merge tags to include dynamic information. By default, it will show your WordPress site name.
Confirmation Email From Address
Set a custom email address for the sender of your confirmation emails. Make sure this is a valid address that you can monitor.
Note: If you’re using SMTP to send emails, the “from” address should match the SMTP “from” address in your settings to ensure the email is sent correctly.
Confirmation Email Message
Create a custom message for the confirmation email to let users know their submission was received. You might write something like, “Thank you for your message. We’ll get back to you soon.”
You can also use merge tags to include personalized details from the form submission.
Rich Text HTML Formatting
As an optional setting for your confirmation email message, you can use rich text formatting to customize the appearance of your text. Edit visually or with HTML, just like in Divi, to make your messages more engaging and formatted to your preferences.
Attachments in Confirmation Email
Enhance your confirmation emails by including attachments such as PDFs or other files. This feature allows you to provide additional resources or important documents directly with the confirmation message.
To add an attachment, use the attachment ID from your WordPress Media Library. You can find this ID by referring to the detailed instructions in our documentation.
Including attachments can be particularly useful for sending files, lead magnets, forms, or any relevant files that the user might need immediately after submitting the form.
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