Δ What is your product support request about? - Select - General Question Technical Problem Feature Request Account & Billing Question About A Tutorial Which type of product is this about? - Select - Plugin Child Theme Course Layout Membership Which plugin is this about? - Select - Divi Assistant Divi Events Calendar Divi Responsive Helper Divi Timer Pro Divi Carousel Maker Divi Social Sharing Buttons Divi Contact Form Helper Divi Dynamic Helper Divi Tabs Maker Divi Taxonomy Helper Divi Table Of Contents Maker Divi Search Helper Divi Image Helper Which child theme or layout is this about? - Select - Divi Paving Divi Excavating Divi Mowing Divi Construction Divi Electrician Divi Handmade Divi Photographer Divi LMS for LearnDash Divi LMS for Lifter Divi Winery Divi Inn Divi Minimalist Shop Divi Pizza Sure thing! Have you referenced the product documentation while setting it up? Tutorial Question
If you have a question about one of our free tutorials on our blog, then please leave your question as a comment on the actual blog post.
There are several reasons for this:
As much as we love helping, we can’t customize and troubleshoot everyone’s websites for free.
Posting your comment on the blog post allows the community to view your question and/or respond, which benefits everyone with publicly visible questions and answers.
I pay my assistant to respond to legitimate tutorial related comments about once a week.
Please be sure your comment is related to the tutorial and not outside the scope of the specific tutorial. Please note that all comments are help for review and will disappear after posting until we approve and/or reply to them.
There are good reasons as to why we ask that you follow the documentation. We actually update our documentation constantly, several times a week. Any time we get a question or something missing, we make sure it is covered there. So trust us, we most likely have heard your question before and have the information there. We're not trying to be rude, this is only fair to us both.
Please go to our main help center, click the name of the product, and try to find what you need in the documentation, and if you can't find it, then next time you can say yes to the previous question 🙂
Go To Help Center
We hope you find what you need! Come back if you need anything!
Thanks for referencing the docs, and sorry we missed something. What is your question?
Thanks for reviewing the docs, and sorry to hear you are facing some technical issue!
We want to get this solved for you, so we need to collect as much context and information as possible.
If the issue is related to WordPress, then please contact your hosting provider for help. If the issue is related to Divi, then contact
Elegant Themes support or check out our guide on How To Fix Divi. Be sure to check and let us know about your hosting server, version numbers, caching, and any other common causes.
If you believe the or issue is related to our product, then we are absolutely here to help! Please continue filling out this form and we will get this resolved.
Describe the technical problem you are facing. This is exciting! What awesome idea do you have to share? What is your question about? - Select - License Keys Payment Issues Subscription Refund Request Something Else
Okay sure, please be sure to check our
Product Refund Policy before continuing.
If the issue meets one of the requirements, please continue to submit this form.
Please explain the reason for the refund requestion. Please let us know what you need! Okay sure, which course is this about? - Select - Divi Beginner Course Divi Theme Builder Course Beyond The Builder Course How To Make Divi Responsive Course Okay sure, let us know how we can help? Submit