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Documentation & Support

We Want Your Experience With Our Products To Make You Happy

Whether you just purchased one of our plugins or child themes or you are trying to customize the colors, our documentation will help point you in the right direction. We also stand behind our products and will be happy to give support when needed.

Hey there, please select the product you are using from the list below. It will take you to the documentation page for that product to get you the help and support you need.

We are revamping our documentation, so it may be a bit messy here. If you need any help, let us know!

Divi Real Estate

Divi Real Estate

Installation Video Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme or layout pack. After you have the Divi Theme installed and activated, go ahead install your new child theme or layout...

How To Create An Events Slider

How To Create An Events Slider

Adding Events To A Slider Module A Trick To Extend The Divi Events Calendar Our popular Divi plugin called the Divi Events Calendar is very powerful and full of features that go well beyond the standard. But sometimes people come to me with questions about how to do...

Roadmap

Roadmap

Divi Responsive Helper Roadmap What Features Are Coming We can't spill all the beans, but we can give you some teasers about what we are planning and thinking about. Improvements We are dramatically improving the user experience of the plugin by moving the Presets and...

Roadmap

Roadmap

Divi Timer Pro Roadmap Our initial release had all of the necessary features for the auto-restart and evergreen countdown timers. We are now working on more features that will go beyond the settings found in the normal Divi module. Here are some things we are working...

How To Create An Events Slider

How To Create An Events Search Bar & Search Results Page

Overview Because of the new feature in version 1.4 of the Divi Event Calendar called "Events For Current Page," we are able to create dynamic search results in the Events Feed module! This works by creating a Divi Theme Builder template assigned to the Search Results....

How To Create An Events Slider

Roadmap

Divi Events Calendar Roadmap What Features Are Coming We can't spill all the beans, but we can give you some teasers. Here are some of the things we are planning and thinking about. Events Calendar The calendar module was released with essential features in 1.3, then...

Divi LMS for LifterLMS

Divi LMS for LifterLMS

Installation VideoInstallation Instructions Howdy! Welcome to the documentation site for the Divi LMS LifterLMS child theme. Friendly support for our products is always provided after your purchase. Feature updates may be released but are not guaranteed. We are in no...

Roadmap

List Of Popular Device Viewport Sizes

Overview VideoPhonesApple Device Portrait Landscape iPhone XR 414 896 iPhone XS 375 812 iPhone XS Max 414 896 iPhone X 375 812 iPhone 8 Plus 1080 1920 iPhone 8 750 1334 iPhone 7 Plus 414 736 iPhone 7 375 667 iPhone 6 Plus/6S Plus 414 736 iPhone 6/6S 375 667 iPhone 5...

How To Create An Events Slider

How To Create Dynamic Event Category Pages

Installation VideoOverview This feature is now available with version 1.4 of the Divi Event Calendar! You can use the new feature to show "Events For Current Category," which allows you to add the "Events Feed" module to a Divi Theme Builder Template. The point here...

How To Install The Divi Theme

How To Install The Divi Theme

Download The Divi Theme Divi is an awesome page builder that runs on WordPress. You must have the Divi Theme by Elegant Themes installed to use this child theme or layout pack. If you do not have a Divi license already, you will either need to: purchase the yearly or...

Setting Up WordPress & Domain Name

Setting Up WordPress & Domain Name

WordPress If you didn't realize it already, this child theme and layout pack is based on WordPress. You will need a WordPress installed on a server to begin. If you don't have this already, no problem. Just contact us and we can get that set up for you in a jiffy....

Roadmap

Frequently Asked Questions

NOTE: We are updating this page as questions come in, so check back soon! Does this plugin add more breakpoints? Our plugin gives you live custom preview sizes. The custom preview sizes are not CSS breakpoints. Most of the time you do not actually need more...

Roadmap

Changelog

Divi Responsive Helper Changelog1.2 June 19, 2020 Relocated the settings for Presets and Custom Value to the bottom left corner in page settings next to the device icons Added new feature allowing you to set your own custom preset values in Theme Options settings Add...

How To Create An Events Slider

Changelog

Divi Events Calendar Changelog1.4.2 June 18, 2020 FEED: Fixed date format to use start time only when the same start and end time is entered FEED: Reversed the order of events when "Only Show Past Events" is used FEED: Fixed issue with the Event Margin not working...

How To Create An Events Slider

Frequently Asked Questions

NOTE: We are updating this page as questions come in, so check back soon! How does the date and time format work? The Events Feed module automatically uses the same event date and time format as used by The Events Calendar. By default this is set in WordPress general...

How To Create An Events Slider

Bonus Customization Resources

VideoHere are some extra code snippets that we have used to answer certain questions from customers.Hide Weekends on Calendar View Someone asked how to hide Satuday and Sunday. Here is a quick fix for that. You can place this snippet in Divi>Theme Options>Custom...

Roadmap

Customizing The Countdown Timers

Overview VideoFree Stylized Demo Layouts When you purchase this plugin you also recieve 10 free layouts included. You can view the free stylized countdown timer demos. Existing customers can download the demos as layouts, which need to be imported into the Divi...

Roadmap

Using The Evergreen Feature

Overview VideoEvergreen Feature Choose The Type Of Timer Choose the type of timer you want. Auto-Restart Evergreen Evergreen Option Duration Expiry Days Expiry Hours Expiry Minutes Ending Action Choose what you want to happen to the time when it ends. Redirect To URL...

How To Create An Events Slider

Single Event Pages

Video1. Wait On Elegant Themes A question we get a lot is this: "How do I style the single event pages?" Normally, custom post types like The Events Calendar single event pages would work with Divi's built in Dynamic Content feature. Unfortunately, Elegant Themes has...

How To Create An Events Slider

How To Add & Manage Events

Overview VideoAdding Events In The Events Calendar Your events need to be added in The Events Calendar, which is not to be confused with our plugin. Our plugin pulls in event data and allows you to display and customize it, but that event data comes from The Events...

Roadmap

Using The Auto-Restart Feature

Overview VideoAuto-Restart Feature Choose The Type Of Timer Choose the type of timer you want. Auto-Restart Evergreen Set A Start Time This is the date and time the Divi Timer Pro is counting down to. This is based on your timezone settings in WordPress General...

Updating Our Plugins

Updating Our Plugins

Overview VideoPlugin Updates Lifetime Updates As you know, all of our Divi plugins come with lifetime updates. You can learn more about those details in our licensing information doc. So the good news is, you won’t ever have to worry about updates! Any time we release...

How To Create An Events Slider

How To Create The Events Archive Page

Installation VideoThe Main Events Page The Events Calendar uses the "/events/" slug by default as the location for showing the events. Even if you made a new page and added the Divi modules, a user would still come to this OTHER events page if they are viewing a...

Product License Information

Product License Information

Overview VideoWhat You Can Do Install Our Products On Multiple Sites Our Divi plugins, child themes, and layout packs are licensed for unlimited personal and business websites. This means you can purchase any of our products once and use them in any personal or...

Roadmap

Using The Column Stacking Settings

Overview VideoEnable Column Stacking Settings Our plugin comes with two separate column stacking features. Column Order Number of Columns To begin using the two column stacking features, go to the Divi>Theme Options. There you will see a new tab that our plugin...

Taking Screenshots

Overview VideoThis support doc is currently being created. Thank you for your patience!

How To Create A Loom Video

How To Create A Loom Video

Overview VideoUsing Video For Support Issues If you are having some issue with one of our products, it often helps to share the link, screenshots, and description of the issue. Those are all great, but another method is to show the issue with a video. A video helps...

Our Support Policy

Our Support Policy

Overview VideoHappy Lifetime Support As our existing customers know, we are always happy to help you with anything you need related to our products. If there is any issue or concern with your product, please browse or search our documenation first to see if we have...

Roadmap

Using The Preview Size Settings

Overview VideoPreview Size To begin using the responsive settings, go to the Divi>Theme Options. There you will see a new tab that our plugin adds called “Divi Responsive Helper.” Once you click on that, you will see more tabs. Click on the “Preview Size” tab to...

Roadmap

Using The Widow Fixer Settings

Overview VideoWidow Fixer Settings To begin using the widow fixer, go to the Divi>Theme Options. There you will see a new tab that our plugin adds called "Divi Responsive Helper." Once you click on that, you will see more tabs. Click on the "Widow Fixer" tab to...

Our Refund Policy

Our Refund Policy

30 Day Money Back Guarantee As you know, our product pages all advertise a "30 Day Money Back Guarantee." We guarantee quality in our products and accuracy in our product descriptions, so if those criteria are not met, we will refund your money within 30 days from the...

Changing The Color Scheme

Changing The Hex Colors In The CSS Using A Code Editor To change the hex colors in the CSS of one of our Divi child themes or layout packs, it works best to use a code editor. You could make the changes manually in the the code, but that woudl be very tedious. Using a...

Replacing Demo URLs

Some of our child themes have URLs in the menu or other places that link to the demo layout instead of your own site. If you want to replace these all quickly, you can use a plugin called “Better Search Replace.” Plugins>Add New Search for “Better Search Replace”...

How To Create A Support User Account

We can often solve problems by just looking at the frontend of the site, but depending on the issue, we will need to log in to the backend of your site and see what is causing the issue. This guide will show you how to create a user account for the support team at...

Roadmap

Divi Responsive Helper

Installation VideoInstallation Instructions Download Download the ‘divi-responsive-helper.zip’ file from your account. Save the file to your computer. Plugin Installation In your WordPress Dashboard, go to 'Plugins>Add New' and click on 'Upload Plugin'. Locate the...

Roadmap

Divi Timer Pro

Installation VideoInstallation Instructions Download Download the ‘divi-timer-pro.zip’ file from your account. Save the file to your computer. Plugin Installation In your WordPress Dashboard, go to 'Plugins>Add New' and click on 'Upload Plugin'. Locate the...

Divi Handmade

Divi Handmade

Installation VideoInstallation Instructions Install Child Theme Ensure you have the Divi Theme installed and activated prior to installing the child theme. Download the ‘divi-handmade-child-theme.zip’ file from your account. To avoid any issues during installation it...

How To Use Our Free Divi Layouts

Download & Unzip Subscribe In order to access the download, you first need to be subscribed to our email list. But don't worry, we only send out helpful emails several times a month. Download After verifying that you are a subscriber, a download link appears....

How To Create An Events Slider

Divi Events Calendar

Installation & Overview VideoInstallation Instructions Download Download the ‘divi-events-calendar-module.zip’ file from your account. Save the file to your computer. Be Sure The Events Calendar Is Already Installed Our plugin referrences the event data from The...

Divi LMS for LearnDash

Divi LMS for LearnDash

Installation VideoInstallation Instructions Howdy! Welcome to the documentation site for the Divi LMS LearnDash child theme. Friendly support for our products is always provided after your purchase. Feature updates may be released but are not guaranteed. We are in no...

Divi Construction

Divi Construction

Installation VideoInstallation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme or layout pack. After you have the Divi Theme installed and activated, go ahead install your new child theme or layout...

Divi Real Estate

Divi Paving

Installation Video Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme or layout pack. After you have the Divi Theme installed and activated, go ahead install your new child theme or layout...

Divi Inn

Divi Inn

Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme or layout pack. After you have the Divi Theme installed and activated, go ahead install your new child theme or layout pack. After...

Divi Minimalist Shop

Divi Minimalist Shop

Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme. After you have the Divi Theme installed and activated, go ahead install your new child theme. After purchase, download the '.zip' file...

Divi Mowing

Divi Mowing

Installation VideoInstallation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme or layout pack. After you have the Divi Theme installed and activated, go ahead install your new child theme or layout...

Divi Pizza

Divi Pizza

Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme or layout pack. After you have the Divi Theme installed and activated, go ahead install your new child theme or layout pack. After...

Divi Realtor Documentation & Support

Divi Realtor Documentation & Support

Documentation & Support Divi Realtor 1. Set Up WordPress & Domain Name Howdy! Welcome to the documentation site for the Divi Realtor child theme and layout pack. WordPress If you didn't realize it already, this child theme and layout pack is based on...

Divi Winery

Divi Winery

Installation Video Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme. After you have the Divi Theme installed and activated, go ahead install your new child theme. After purchase, download...

Divi Excavating

Divi Excavating

Installation Instructions Preparation Ensure you have the Divi Theme installed and activated prior to installing the child theme. After you have the Divi Theme installed and activated, go ahead install your new child theme. After purchase, download the '.zip' file...

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