Documentation & Support

Coming soon!

Coming soon!

Annual Product Subscriptions All annual license product purchases are subscription based. This means if you purchased a product with an Annual Unlimited license then you essentially purchased a subscription that allows you to use the product on multiple sites, receive...

Automatic Product Updates Our products are eligible for automatic updates to all customers with an active product license. Any time we push out an update with new features, improvements, and bug fixes, you will see a notification in your WordPress dashboard. If we...

What Is The Theme Builder When Divi 4.0 released, it introduced a new feature called the Theme Builder. The Divi Theme Builder is a revolutionary tool that allows you to builder every area of your website using the Divi Builder. In the past we could only edit the page...

How To Access And Edit The Header And Footer of Our Divi Child Themes Where Are The Divi Customizer Settings? If you are wondering why you can’t edit the header and footer settings in the WordPress Customizer, don't worry! I have good news! The fact is, we are trying...

Affilate Account Overivew To access your affilate account, simply log into your account at https://www.peeayecreative.com/account/. This will bring you to the main account dashboard. Click on "Affiliates" from the left hand side. This will bring up the Affilates...

Download The Divi Theme Divi is an awesome page builder that runs on WordPress. You must have the Divi Theme by Elegant Themes installed to use this child theme or layout pack. If you do not have a Divi license already, you will either need to purchase the yearly or...

WordPress Just in case you didn't realize it already, our products are based on WordPress. You will need WordPress installed on a server to begin. If you don't have this already, no problem. Just contact us and we can get that set up for you. Domain Name In order to...

Product License Keys What Are They A product license key is a series of numbers and letters that is generated when you purchase our products. This key is used to connect the product which you install on your website with your account here, which allows you to receive...

Overview VideoUsing Video For Support Issues If you are having some issue with one of our products, it often helps to share the link, screenshots, and description of the issue. Those are all great, but another method is to show the issue with a video. A video helps...

Here at Pee-Aye Creative, we are committed to our products and to our customers. Many of you already have found out that we try to reply quickly and provide professional and yet personal service. Normally it is I, Nelson the owner of the company, replying from my...

30 Day Money Back Guarantee Plugins, Child Themes, & Layouts Our Divi plugins, child themes, and layout packs all advertise a "30 Day Money Back Guarantee." This guarantee and policy is based on the following three things: Accuracy in our product descriptions...

General Directions Changing Colors In Divi The colors that are set in Divi modules can be changed easily within the builder. You can use tools like "Extend Styles" or "Find & Replace,"  or modify the default "Presets." You can also make it easier by filtering the...

Some of our child themes have URLs in the menu or other places that link to the demo layout instead of your own site. If you want to replace these all quickly, you can do this with any search and replace plugin of your choice. Most of the available plugins work the...

We can often solve problems by just looking at the frontend of the site, but depending on the issue, we will need to log in to the backend of your site and see what is causing the issue. This guide will show you how to create a user account for the support team at...